It never clicked for me - billing felt like a loop
I started using the billing and payments system from WFHI hoping it would be straightforward but from day one it was full of repeated waits and back-and-forth actions that didn’t progress well. Each time I logged in to check invoicing or payment status, I ended up repeating steps or waiting in queues on support calls. The confirmation of payments took longer than expected and often required multiple follow-ups with the telephonic support which was not consistently available. The sign-up and payment entry process felt clunky and didn’t update in real-time, leading me to doubt if my payments had been acknowledged properly. The moment it really hit me that this system wouldn’t meet my needs was when after several tries to get billing clarified and invoicing made clear, I still didn’t have a reliable status updated in the system. This made me feel I was stuck repeating the same cycle rather than getting anywhere. The lack of efficiency in billing and invoicing means this product might pose challenges for someone looking for a hassle-free payment experience.