It mostly suits my work hours but with a slight reservation
The sales and pre-purchase steps worked well enough for me given the hours I usually keep. I found the sign-up and payment process was clear and straightforward, which helped me lock things in without any confusion during odd hours. Their support availability aligned mostly with my working hours, so whenever I had questions about the software or the database features, I could get answers, which I appreciated. However, there was one small reservation — during a late evening, I needed some guidance when an automatic update changed my dashboard’s layout, and the telephonic team wasn’t available promptly. Luckily, the next day their explanation helped a lot. Overall, I’d say it mostly fits well but being able to access support reliably across all my working hours would make it perfect for me.