It mostly matched my expectations
When I first looked into the software and the training options, I thought it would be fairly straightforward and mostly deliver what was promised. Upon going through the sign-up and initial interactions, I found that it did match my expectations in some ways while in others it was a bit off. The payment process and invoicing worked mostly as I’d anticipated, which was a positive part. However, I noticed that the detailed instructions and training had some gaps which meant I had to spend extra time figuring things out myself. The calling tools mostly did what I required but occasionally experienced glitches or lag, which was inconvenient. I don’t think the overall experience was bad or poor, but it also did not completely line up with the simple and seamless experience I might have hoped for. On balance, I’m moderately satisfied but not without some reservations. That fairly sums up my verdict on whether it met the expectations set before purchase.