It largely met my expectations
Reflecting back on the sales and pre-purchase experience with WFHI, I can say it mostly matched what I was anticipating. The demos provided were clear and gave me a good idea of the software capabilities and training options available. While I found the onboarding information straightforward and honest, some of the finer details about ongoing support were a bit vague until I experienced them firsthand. Nevertheless, the initial promises about features and user friendliness were delivered well enough to feel confident in my purchase decision. There was a little room for improvement in how thoroughly the sales team outlined the challenges users might face, but overall, the experience met my baseline expectations comfortably.