It keeps messing up during day to day use, surprised by this
I don’t know what was going on, but after the initial trial, the WFHI software behaved pretty poorly day to day. Multiple times during calls, the dialer froze or disconnected unexpectedly, which was really frustrating. I had expected it to work smoothly after the training and upgrade with automatic updates. But the database sometimes didn’t load records properly, making even basic tasks take longer. Signing up and paying was okay initially, but for daily use, it felt like the system was unstable. I kept thinking maybe it was my setup, but support wasn’t quick enough to sort these recurring issues out. I was surprised because I thought with paid features, quality would be consistent throughout, but the overall experience was patchy. If these glitches continue, I’m not sure I can keep relying on their software for my remote workflow. It basically wasted more time than it saved which was unexpected and disappointing.