It just wasn’t at all clear what I was signing up for
Honestly, I was really hoping this would be straightforward, but it felt like every time I thought I understood something, I’d get hit with more confusion. The sales pitches and initial signup promised a lot about ease and support but the actual explanations were all over the place. The onboarding seemed like it should have been simpler, but I kept circling back to the part about setting up the dialer—none of it made proper sense and there were no clear step-by-step instructions. Plus, even after the training, I was still guessing on how the database feature was supposed to work with my workflow. I called support a few times, but honestly, that didn’t clear things up much either. It’s frustrating because I really wanted it to work, but every step raised more questions than answers. I wish the explanations had been clearer from the start, so I wouldn’t be this lost still trying to figure it out.