Honestly, the moment when the whole thing was supposed to click just never arrived. Getting started

Honestly, the moment when the whole thing was supposed to click just never arrived. Getting started

Honestly, the moment when the whole thing was supposed to click just never arrived. Getting started took way longer than expected because the training wasn’t very tailored to how I needed to use the software. The onboarding process dragged on with repeated tasks and unclear steps around using the calling tools and database effectively. Although some support was available, it didn’t always answer my specific questions, which left me stuck for longer periods. The invoicing and sign-up part went smoothly, but the core setup didn’t come together to make me feel confident. So, I never really felt that ‘aha’ moment that shows you’ve got it.