It just never clicked with me during onboarding
I started with hope when I signed up for the training, thinking the setup would be straightforward and mostly one-time effort. The onboarding process was detailed but overwhelming, with a lot of modules that seemed disconnected from each other. Initial steps involved logging into the software, uploading my contact lists, and learning the dialer, but what confused me was that each session felt like starting from scratch rather than building on the previous lessons. The training promised assistance, yet the support calls rarely clarified my doubts fully. Day by day, I found myself stuck on different technical parts that required repeated fixes. Even the automatic updates, which I thought would help, kept breaking features I had just learned. The most frustrating moment was when I still had not been able to get the database working properly after a week of trying. Because most tasks were recurring without full understanding of the setup, I felt it was not manageable. I reached out multiple times to telephonic support but the guidance I got was inconsistent or too generic. Ultimately, the whole process never fully clicked for me, and I stopped midway because continuing felt too confusing and exhausting to maintain.