It just felt frustrating from start to end
I tried to get through the training and onboarding expecting a smooth ride, but honestly, it was a mess. Nothing seemed to go right from the start—materials were unclear, and there was no step-by-step help when I got stuck. Whenever I reached out for support, responses were slow and barely helpful, so every little problem kept piling up. The instructions didn’t cover what happens if something goes off-script, which happened quite a few times for me. I ended up wasting a lot of time trying to figure things out without enough guidance. The interface was not intuitive either, making it harder to even follow the initial setup. I felt like I was repeating myself to support over and over, but they never got to the root of the problems. No automated tips or updates seemed to help either, so each day was just more confusion and delays. Overall, I’m disappointed because I expected at least decent onboarding, but this just felt like having to fix something that shouldn’t have broken in the first place. If you want clear, fast, and helpful onboarding, this might not be the place. It’s exhausting to keep trying when it feels like the whole process was designed to complicate things rather than simplify them, and I’m not sure I’ll try again anytime soon because of how tiring this was.