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WFHI review

It just felt clunky and frustrating overall

2 out of 52 of 5Verified customerTraining and onboarding

It just felt clunky and frustrating overall

The training and onboarding seemed okay the first day, but honestly, day to day it felt clunky. The software kept needing updates that messed with the flow, and the dialer didn’t always connect properly. The database feature wasn’t as intuitive as I expected, which meant more time was lost figuring it out than getting things done. Telephonic support was sometimes available, but not consistent, so I ended up stuck more often than not. The payment and invoicing stuff was fine, nothing too complicated there, but it didn’t make up for the rest. I just got the impression the whole setup wasn’t polished enough for smooth daily use, making the whole thing frustrating rather than helpful. I’m not saying I won’t try again, but this experience left me unimpressed.

Rohan ThomasBihar, IndiaExperience: Published:
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