It just didn’t click when I needed quick responses
I was hoping the training support would be more responsive from the start, but honestly it felt slow and disconnected. When I had a question, the help came rather delayed and sometimes didn’t address the exact issue. The software itself seemed fine after I got into it, but the moment I needed guidance, everything felt off. Signing up and payment went without trouble, but that didn’t make up for the frustrating onboarding. I wish the telephonic support and live assistance had been faster or more on point. It never really clicked for me how best to use the calling tools confidently due to this lag in communication. Automatic updates kept coming but they didn’t seem to fix the parts I was struggling with. Overall, I felt stuck more often than supported during my first interactions with the platform, which was disappointing.