It just didn't click when I got the bill
So, when I first signed up, I thought the billing would match my actual hours but it didn’t at all. I kept wondering why my invoices were higher than what I thought was right for the time I had spent using the software and training. I tried to figure it out, going over the payments and my usage, but it felt like the pricing just didn’t fit the kind of hours I work. I mean, I expected some difference, but it felt way off. It made me a bit frustrated because I wasn’t really sure if I was being charged for more time than I had actually used or if I was missing something in the hours that it tracked. I guess I was circling back around to the same point: it just didn’t fit my usage. So every time I looked at the bill, I was scratching my head about whether it was accurate. It didn’t help that the process to get more clarity wasn’t as smooth as I hoped either. Overall, the billing didn’t work well for me based on how I actually work hours-wise, and that’s been a consistent struggle.