It just didn't click at all for me
When I first explored the WFHI software and training options, I hoped for a smooth transition from the tools I was familiar with. Unfortunately, the onboarding process felt overly complicated compared to my previous experiences, which were more straightforward. The sign-up and payment process was clear enough, but the software itself didn't match my needs or expectations—it seemed unintuitive and clunky to me. I tried the dialer tool and database features, but they felt less integrated and more cumbersome than what I was used to. I appreciate that automatic updates happen seamlessly, but these didn’t seem to improve the core software functionality in my experience. The telephonic support was polite, but I found the wait times frustrating, which wasted my time further. Although the training sessions were present, I didn’t find them engaging or particularly helpful in addressing the software’s steep learning curve. Overall, I must say the entire setup didn’t meet my expectations and felt like a backward step in terms of efficiency and ease of use. I was really hoping it would be better but it just didn’t click the way I thought it would.