it helped but some cheeze was missing
Hey, just wanted to share quickly about my experience with their support when things went wrong. So, the dialer occasionally had bugs and I reached out to get it sorted, and they did help out quite nicely over the phone which I liked because waiting for email replies would have been painful. However, what was missing for me was maybe a bit more proactive updates or alerts telling me about the issues ahead rather than me finding out mid-call. The invoice processing was smooth, and training sessions pretty helpful. Sign-up felt easy enough but the overall feeling was that some little things could improve to make the journey less bumpy. I’d still recommend because their team listens, but it would be great if the support system sometimes caught problems before users even noticed. That little extra care would really make a difference in how effortless the whole thing feels.