It got me started – but the wait was longer than expected
I signed up for the WFHI software hoping to quickly get going with remote workflow management. The sign-up and invoicing process were straightforward, so that was a plus. However, the onboarding and initial training took more time than I had anticipated, which was a bit frustrating. While the training modules covered the necessary basics, I felt some of the lessons involved a lot of waiting and repetition before I could use the tools effectively. The database feature did its job, even if it wasn't immediately clear how to best integrate it into my existing systems. The calling tools worked fine during my trial week, but it was the time taken before I could comfortably use them that stood out. On the bright side, telephonic support was generally helpful when I reached out, although I sometimes had to explain my issue multiple times. In summary, I eventually got what I needed, but the process was a mix of useful features with some delays and inefficiencies along the way.