It gets you going, just watch for glitches
I’ve been through the WFHI onboarding and training setup a few times to get my heads fully around it. Mostly it’s straightforward but if something goes off-script, like a step failing or a slow update, it’s a bit of a grind to fix. They do explain well what went wrong and how to patch it, but honestly, sometimes I wish it didn’t go wrong in the first place. The training modules are clear for the most part and the software updates happen pretty smoothly, easing the worry that usually follows a change. The dialer tool worked well once fully set up, though I had to repeat some steps to reconnect my headset. Overall, it handles the basics as expected but keep some patience handy and perhaps a backup plan if you hit a snag early on. Not perfect, but good enough for the kind of remote work flows I manage. I’d say it’s solid if you can stomach a couple of minor hiccups on the way in.