It finally clicked during the onboarding process
When I first started using the software, I was a bit unsure about how much setup would be necessary and what I’d have to maintain regularly. Initially, the setup felt a bit one-off, as there were many configurations and database adjustments to make. But once I crossed the main onboarding phase, I realized that a lot of actions became automated through updates and daily running was relatively hands-off. That moment it clicked for me was when I saw how the dialer and calling tools integrated seamlessly with the database, requiring minimal ongoing fuss. My only small reservation was that some aspects of training could have been clearer to shorten that initial setup curve. The sign-up and invoicing steps were pretty straightforward, so no issue there. Overall, it balanced out nicely, making it a smooth experience after the learning curve was over.