It finally clicked but only after struggle
When I first started with the onboarding, I found it quite challenging to locate the exact training materials I needed. The navigation through the portal was not very intuitive, which meant I had to search extensively before finding the right modules. I was hoping the support would guide me better, but most of the telephonic assistance focused on general FAQs without personalized direction. Despite that, after spending a few days experimenting with the software and calling tools, I had a moment where things finally clicked — when I realized how the database feature could actually fit into my workflow if set up correctly. That was encouraging, though I wish the training had led me there sooner. The automatic updates occasionally changed the interface, and this disrupted my progress briefly, especially since the updated instructions were not immediately visible. On the positive side, the invoicing and payment process was reasonably transparent once I got the hang of it. Overall, while I appreciate the warmth in the customer support’s tone and their willingness to help, I felt the process could be smoother, especially for a newcomer trying to get started quickly. The moment it all came together felt rewarding, but getting there required more patience and individual exploration than I expected.