It finally clicked, but not without stumbles

It finally clicked, but not without stumbles

At first, I was a bit unsure about the whole sign-up and pre-purchase communication. Trying to understand the invoicing flow was confusing because some steps weren’t clearly signposted. However, once I talked to telephonic support, things started to make more sense, and I got a clearer picture of how the software and training integrate. Still, I wasn’t completely satisfied with how the sales process handled a payment issue I had—it was a bit slow and required follow up. So although my trust grew gradually, the moment it clicked felt tentative, given the hiccups I needed to navigate through along the way.