It finally clicked, but not without some bumps
When I first started the training and onboarding with WFHI, I expected the whole process to be more hands-on with continuous support. The initial introductory videos were helpful, but I found the pace a bit fast for me, and I thought I'd need extra assistance. However, as I continued, I realized the system was actually designed for some degree of self-learning. The step where I struggled most was integrating the dialer with my existing contacts; I hoped there would be clearer guidance. Surprisingly, a quick call to telephonic support solved the main issue. Though the process wasn’t perfectly smooth, the database feature aligned well once set up correctly. I’m still not sure if I’d need help next time since the automatic updates keep things running, but I appreciate that phone support is there if needed. The invoicing and payment process were straightforward, yet signing up took a bit longer than I expected due to clarifications I sought. The moment it clicked was when I finally made my first successful call through the dialer, which felt like the whole training had come together in practice.