It finally clicked after I stopped rushing the onboarding
Reflecting on my training and onboarding experience with WFHI, I realized that it took me some time to really get the hang of it. At first, I was trying to rush through the modules without fully understanding each step, and that caused some confusion. The training materials were mostly clear but felt a little overwhelming in parts, especially the sections on the calling tools and database use. After a while, I slowed down and started to revisit the videos and guides more carefully, which helped a lot. That was the moment it clicked for me—I stopped expecting instant clarity and instead gave myself space to absorb everything properly. I appreciated that the onboarding flow was logically structured, even if I didn’t take full advantage of it right away. Payment and sign-up were smooth and hassle free. Support was helpful when reached out to, though often I had to figure out some issues by myself. Overall, the experience was positive, but my own pace made a big difference in how confident I finally felt about using the software.