It felt mostly okay, with a few bumps
My experience with the training and onboarding was somewhat mixed, but on the whole, it felt okay. The materials covered the basics pretty well, but when things didn’t go as expected, like when software glitches happened, it wasn’t always clear how to fix them right away. The response from the support system was there, though sometimes slower than I hoped, which left me waiting longer than I’d have liked. The training did prepare me generally, but I definitely had to rely on trial and error more than anticipated. The sign-up and invoicing processes went smoothly without any trouble. While the automatic updates were helpful to keep the software current, there were moments they caused brief interruptions. Overall, I’d say the whole thing felt functional but occasionally a little frustrating when issues popped up. It didn’t feel seamless, which I guess one might expect for any complex software, but nothing too disappointing either. I’ll likely continue using it while hoping for smoother handling of those bumpier moments in the future.