it felt more like a drag than helpful
Calling support for help felt like a bit of a repeated cycle for me. Every time I reached out, the communication was clear enough but it seemed like I was explaining the same basic issues over and over, which got tiring pretty fast. They did try to resolve my problems during the call and were polite, but there was this underlying feeling that maybe the support system didn’t have everything I needed at my fingertips right away. The back and forth with emails after the call also left me wondering if it was worth the effort or if I’d still need help next time I got stuck. So, honestly, if there’s a next time, I expect to have to reach out again but hope the process might be smoother or quicker then. It was okay for what it was but not exactly a stress-reliever and sort of wore me down despite their good intentions.