It felt like a slow, repetitive cycle to get access
I was hoping the software and access setup would be smooth and quick, but it turned into quite a slow process. The sign-up and invoicing were easy enough, which was the only part that didn’t cause me to worry about delays or confusion. After that, most of the time was spent waiting—waiting for training sessions, waiting for updates, and waiting for support callbacks. The dialer and calling tools didn’t always work as expected, and I had to repeat steps several times because the instructions weren’t clear or the software wasn’t behaving. The automatic updates seemed to come at odd times, sometimes interrupting my workflow rather than improving it. Support on the phone was polite but not very helpful in addressing my issues quickly. It all felt like a cycle of slow progress, and I definitely felt some frustration along the way. I wouldn’t say it was entirely bad since some features like the database were okay once finally set up, but overall, I would describe the experience as slow and slightly frustrating, not something I’d eagerly recommend to a friend based on this initial run.