It felt like a lot of back and forth for little progress
My experience looking into this software before purchase was mixed. On one hand, the initial information provided was somewhat helpful and clear enough to understand the basics of what was being offered. On the other hand, I found myself repeatedly asked similar questions and waiting for responses that took longer than expected. It felt as if there was a loop of repeated communication without moving forward decisively, which made the whole sales process drag longer than I thought it should. While the product seems promising, this slow and somewhat repetitive pre-purchase phase was a drawback and left me unsure about fully committing right away.