It felt like a long, familiar conversation
After going through several calls and asking for help, I finally reached a point where I felt reasonably confident with the software. The support team was patient, though sometimes I felt like I was repeating myself more than I wanted to. The telephonic support helped clear many doubts, especially about the dialing tool and how to manage the database effectively. The automatic updates also showed some improvement in features, which was good to see, but I wish the onboarding flow was a little smoother to avoid confusion during setup. Still, by the end, I felt ready to handle most tasks without calling again, which says a lot about the training. It’s solid overall but could use a bit more polish in the initial stages. Definitely worth the effort if you’re persistent enough to work through the occasional hiccups.