It eventually got going, just slower than I'd hoped
I was trying to set up the calling tools and dialer which seemed promising at first. The onboarding flow took quite a while to complete and the telephonic support was often slow to respond, so getting started felt more drawn out than I expected. The training was somewhat standard and didn't go much beyond basics, so once I was finally able to use the software it did perform fairly reliably on weekdays. Automatic updates didn't disrupt my work, which I appreciate. The database feature worked fine during my trial, but it didn't integrate as smoothly as I wanted it to into my existing workflow. Overall, I think the software has potential, but it was disappointing how long everything took to get operational. Honestly, I’d probably tell a friend that it’s usable but you’ll have to be patient to get things truly running.