It didn't really click till very late in the training
Initially, the training sessions I attended didn’t make everything very clear to me. At first, the onboarding felt rushed and inconsistent, especially when they started explaining how to use the calling tools and database effectively. I found that I had to go back and revisit a few recorded sessions to get the hang of it. The explanations given in the live sessions were sometimes too brief, which left me a bit confused about the overall workflow. It wasn’t until the final part of the training that some pieces began to fall into place, particularly about automatic updates and priority assistance features. Still, I feel that the clarity could have been better if the steps were broken down more slowly and repeated where needed. The telephonic support helped clarify some points but was not enough to completely fill the gaps left during the training. In the end, the moment it clicked came late, but it did come, and that helped me finally understand the platform a bit more.