It didn’t quite click for me on responsiveness
I had fairly mixed feelings about the training and onboarding with WFHI. The material provided was fairly thorough, and setting up the database was a straightforward process, which was one positive. However, I often found the responsiveness from their people somewhat lacking—there were delays in follow-up calls or answers to my questions. It sometimes felt like I was waiting longer than I expected to get clarity, which made the process feel slower than necessary. That said, I do have some small reservations; I suspect the delays might have been due to high demand rather than a lack of willingness on their end. The calling tools and dialer worked fine generally, and the automatic updates didn’t cause any trouble. Overall, while I was hoping for a quicker connection or more proactive communication, the solid software features meant there was some value, but I wouldn’t say the whole experience truly clicked for me as I’d hoped.