2 out of 52 of 5Verified customerTraining and onboarding
It didn’t quite click at first
When I first started the WFHI training and onboarding, it felt like the steps weren’t arranged in a way that made immediate sense. The sequential modules sometimes jumped ahead before I was fully comfortable with earlier concepts, which meant I had to revisit sections multiple times. It was frustrating because I wanted a clearer path that built skills gradually and straightforwardly. Eventually, after struggling with the dialer setup and database use, it clicked a bit—but only after a lot of trial and error. Looking back, a more logical ordering of the training might have saved me time and confusion.