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WFHI review

It didn’t quite click as I expected during onboarding

2 out of 52 of 5Verified customerTraining and onboarding

It didn’t quite click as I expected during onboarding

I was hoping the training would match my prior expectations about how straightforward the onboarding should be, but it fell short in several respects. The explanations on basic functions like the dialer and database seemed surface-level and didn’t fully prepare me for the real workflow setup. While the automatic updates worked fine and didn’t cause any hassle, I found myself confused about how to integrate those with my daily tasks. Support was polite but sometimes slow, which didn’t help my initial uncertainty. The invoicing and payment details were clear, but overall the training felt like it required more effort than I had anticipated. It wasn’t a total failure—I did pick up some essentials—but the moment when everything clicked fully just never came during the onboarding, which was disappointing after my hopeful start.

Abhijit BhavePuducherry, IndiaExperience: Published:
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