It didn’t make it easy to find what I needed
Honestly, the training felt pretty clunky from the start. I kept looking for simple guides or a quick way to learn the dialer, but it was like a maze. The onboarding materials had some useful info but were disorganized. Sometimes the labels didn’t quite match what I was searching for, so I wasted a lot of time clicking around. Support wasn’t too bad when I eventually reached out, but by then I was pretty frustrated. The automatic updates felt like they came at odd times and made me guess if something had changed. I wanted this to be a straightforward start so I could just jump in, but instead, I ended up feeling like I was sorting things out on my own way longer than I expected. Although the payment and invoicing was fine and clear, the actual setup was a bit of a slog. Not what I hoped for in something that’s supposed to help workflow.