2 out of 52 of 5Verified purchaseSupport and communication
It Didn’t Click When Things Went Wrong
Looking back, I realize the moment things did not click with their system was when technical issues started during my calling tool setup. I was hopeful at first since the initial layout was decent and the invoicing was clear enough. However, when faults occurred, the support couldn’t guide me through the steps efficiently. The telephonic assistance felt distant, and I had to figure out several fixes independently. While the software itself had potential, the way problems were handled felt slow and somewhat lacking. This experience taught me that the value of such a platform depends heavily on effective support during issues, and here that aspect just didn’t work out well for me.