it didn’t click when i realized setup wasn’t fully ongoing
Right from the start, I was disappointed because the setup process felt like a one-time task rather than a continuing part of the workflow. The sales info made it seem like the software would adapt and update regularly with my changing needs, but most of the setup was static. While the initial database import was handled okay, ongoing maintenance required manual effort which became inconvenient. The training was decent but didn’t prepare me for managing new data or dialing changes after launch. Invoicing was typical, but I realized I would need to do a lot of additional setup on my own outside of what the software offered. This lack of ongoing support for setup made me question if it was the right fit.