3 out of 53 of 5Verified purchaseSales and pre-purchase
It clicked when using but the sales part was average
Compared to other software I've tried, the WFHI platform had clear strengths and some weaknesses. The onboarding training was thorough, and the dialer tool worked as expected with few bugs. However, the pre-purchase sales explanations didn’t fully align with the actual setup experience, leaving gaps in my understanding. Invoice and payment processes were fine without issues, so administration was easy. The support was accessible when needed but not outstanding in speed or depth. The moment it clicked for me was when I actually used the database feature within live workflows, which felt smoother than anticipated. But the initial sales process could have been clearer about these subtleties.