It clicked when the training finally matched my expectations
At first, I was unsure if the training would meet what I had been told beforehand. The initial sessions seemed a bit generic and didn’t delve deeply into the software's advanced features as I expected. However, as I progressed through the onboarding and started using the dialer and database extensively, everything began to fall into place. The detailed parts of the training made more sense when applied practically, which helped align my understanding with the actual workflow. There was a slight delay in getting fence post support for certain technical queries, but it did not halt my progress significantly. Overall, the training did eventually match what I anticipated, just not immediately. I appreciate that the software and updates accommodated my growing familiarity, and the support team was there when needed. So, there was a moment when it clicked, confirming my confidence in the product and its learning materials.