It clicked when support stepped in to help
The onboarding and training process with WFHI went mostly well, especially once I got to the stage where the support team became involved. At first, I was navigating the training materials on my own, which were quite detailed but a bit overwhelming. What really helped was how responsive the staff were when I reached out – they promptly answered my queries and clarified steps I found confusing during the setup. This personalized assistance made a significant difference in my understanding and speed of adoption. Although the initial few hours felt slow as I figured out the software’s layout, the training did its job of getting me comfortable with the tools. The dialing and database features became easier to use after this guided phase. I would say the moment it clicked was definitely after those prompt responses from support, making the whole experience positive despite a slow start.