It clicked when support got responsive, but could be faster
Initially, I was a bit frustrated with the support responsiveness as I didn’t receive immediate answers to some of my queries. However, after a day or two, the support team started replying more quickly, and it really helped when I was stuck during onboarding. The telephonic support was generally courteous, but sometimes I felt they didn’t fully understand the specific issues I faced with the dialer tool. On the positive side, the automatic updates worked without problems, and I appreciated how the database features helped organize my workflow. The sign-up and payment process was straightforward, though the invoicing email took longer than expected. Overall, it clicked once the support became more responsive, but it would be better if responses were consistent from the beginning.