It clicked when support finally made it simple
At first, I found it a bit challenging to locate the right resources and support options for the WFHI software. There were some moments during the training and while navigating the dashboard where I wasn’t sure which feature would best fit my workflow, and the database felt complicated at first. However, one particular call to telephonic support made everything click for me; they patiently walked me through the exact steps to use the dialer effectively and how automatic updates would streamline things going forward. After that, I felt a lot more comfortable. The sign-up process was clear enough, but invoicing explanations felt a little less straightforward until I read through the documentation again. I’m overall happy with the support, even if it took a little while to get there. It’s definitely usable, and I would say the moment of clarity from support was key to making this product work for my needs well.