it clicked when i saw the dashboard but setup was different
When I first signed up for the WFHI software, I expected the onboarding to smoothly introduce everything step by step, as the sales pitch described. The sign-up process itself was straightforward, and the invoicing felt transparent enough. However, I quickly realized the calling tools and dialer behavior wasn’t exactly as I imagined. For example, the database feature didn't integrate with my existing workflow as seamlessly as I had hoped, causing some manual effort to keep it synced. On the other hand, the automatic updates worked well in fixing minor bugs without disrupting my ongoing work. Telephonic support was helpful but not always immediately available, which sometimes delayed resolution. Overall, I see the value here but also some gaps between expectation and reality that left me unsure about full adoption just yet.