It clicked when I saw the calling tool in action
You offer a product that initially seemed promising, especially compared to others I have used in the past, but there were moments where it did not quite live up to expectations. The training seemed comprehensive, yet navigating the dashboard at first was confusing because the layout felt clunky. However, the moment it clicked for me was when I started using the calling tool and dialer – the responsiveness and integration with the database was better than I had anticipated. On the downside, some parts of the onboarding were less intuitive, and the support team sometimes took longer to clarify my doubts. The payment process was clear but not as straightforward as I hoped. Overall, I felt that while the product has strong features, the user experience occasionally lacked polish. I appreciate the effort you put into updates and training materials, but there’s room for improvement when comparing it to solutions I used previously.