3 out of 53 of 5Verified purchaseSupport and communication
It clicked when I saw the alerts
Getting everything set up was a mix of straightforward steps and some confusing aspects. Onboarding went well at first, but then I hit a snag with the software alerts. They were supposed to help streamline things, but I found they sometimes didn’t align with the actual workflow, which was frustrating. I did appreciate the telephonic support, which was responsive and helpful, but I felt like I had to explain my issue multiple times. The balance of a few good features versus some ongoing challenges made me settle on a three-star rating. Part of me wonders if this will get easier over time, but right now, I’m not entirely convinced it was a seamless experience. There’s definitely potential here, but the inconsistencies are hard to overlook.