It clicked when I realized self-setup could be mastered but I’ll need more help
Initially, the sales process felt a bit rushed, and I was unsure whether the software would fit my style of work since the terminology was dense. The onboarding tutorial helped to an extent, but it was only after I spent some hours navigating the database and using the dialer that things started to click. I appreciate that the payment and invoicing steps were clear and straightforward, making signing up hassle-free. However, I am aware I might need telephonic support again, especially as the software updates automatically and sometimes changes features subtly. While the training got me started, I expect to seek more assistance down the line, which makes me cautious but hopeful. The overall process is fairly smooth, but not entirely foolproof for independent users on their first try.