It clicked when I got the call feature working, but there's more to do
Hey, so I’ve been using the software and honestly the moment it clicked for me was when the dialer finally connected a call without any lag. That was cool and gave me some confidence. However, I think I’ll need help again next time because the whole database integration wasn’t immediate for me. I was messing around with how to import contacts and link them with calling sessions, and some things weren’t that intuitive. Support was nice on phone but I wish the training covered that part better. The sign up and payment went smooth, so no headache there. Automatic updates have been happening quietly, which is good, but some changes to the interface made me pause and wonder what had changed suddenly. Overall, I feel I got the basics working okay, but I might call support next time as the software has depth that I’m still learning. It’s mostly good but I did get stuck in a few places where a clearer manual or tutorial would make a difference. That moment when the call worked was a highlight, though!