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WFHI review

it clicked when i found the right training video, but not everything was smooth

3 out of 53 of 5Verified customerTraining and onboarding

it clicked when i found the right training video, but not everything was smooth

So, I started with the onboarding training and at first it was kinda confusing because I couldn’t easily find the exact tutorials I needed. The training dashboard is decent but some modules felt buried and not clearly labelled which slowed me down. However, after some digging, I finally arrived at a session on how to use the dialer effectively and that’s when it really made sense to me. That part felt well explained and useful. On the other hand, the database tool training was tougher to grasp and I think they could improve the descriptions. Signing up and paying was pretty straightforward though, so no complaints there. Overall I feel the training has good moments and gaps but once the main concepts clicked, I was able to use the software more confidently. I guess a little better organization in training materials could help future users get up to speed faster. The updates felt neutral, did not really change my flow much but stayed stable.

Vidya DuttaWest Bengal, IndiaExperience: Published:
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