It clicked only after multiple calls, but still not fixed
When I first reached out to support, I thought they’d help me get everything set up smoothly, but it clicked for me only after dozens of tries and long waits on the phone. The team was polite and knowledgeable, yet the process dragged on, and some issues remained unresolved even after multiple follow-ups. The training materials were detailed but didn’t fully address my specific concerns, especially about the calling tools and database sync features. After all this, I am honestly unsure if I will call for help again next time or just try to figure things out myself. The payment and invoicing processes were clear, so at least that part didn’t add to the frustration. Despite all the effort from my side and theirs, the experience fell short for me because the telephonic support didn’t close the loop fully. So the moment it clicked was both relieving and a bit disappointing because I expected a more immediate fix, which just didn’t come through in my case.