Skip to main content

WFHI review

It clicked only after a long time

2 out of 52 of 5Verified purchaseSupport and communication

It clicked only after a long time

Sitting down to evaluate support and communication, I have to admit it wasn’t an instant clarity experience. Initially, I found myself struggling to understand how the calling tools worked and how the dialer integrated with the database feature. The training materials were there, but I ended up figuring some aspects out on my own after many tries. It really clicked only after I spent considerable time experimenting and calling the helpline multiple times. Though the telephonic support was helpful to an extent, I felt I had to piece together many answers myself. The onboarding felt a bit fragmented in that regard, and I wish it was more cohesive with continuous assistance. It’s been a while since I started, and now I feel more confident, but the journey to get here was rough, with more self-exploration than I expected.

Nandini KarnikPuducherry, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy