Skip to main content

WFHI review

It clicked once support patiently guided me through mistakes

4 out of 54 of 5Verified customerTraining and onboarding

It clicked once support patiently guided me through mistakes

Initially, I was a bit unsure about how the onboarding would handle my errors, especially since I am not very tech-savvy. Whenever something went wrong during the setup or while training, I found that the telephonic support was calm and helpful, never rushing me or making me feel like it was a hassle. It wasn’t always instant, but the patience they showed made all the difference. It was at that moment they really earned their value for me — when I stopped feeling frustrated and started understanding the process. Although the software itself is quite intuitive once you get to know it, that moment of clarity didn’t happen until after a few calls. So I’d say it quietly handled difficulties well enough to keep me going without much stress. The automatic updates continued smoothly throughout, which meant once I was comfortable, things stayed reliable.

Ankita SaxenaChhattisgarh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy