It clicked once support matched expectations
At first, I wasn’t sure if the support team would be responsive enough given my past experiences with similar platforms. But surprisingly, their telephonic assistance was fairly prompt and helpful once I explained my issues clearly. Compared to other services where you wait days or get generic replies, the communication here felt more personalized. That moment when a support agent understood my problem and walked me through the dialer setup really stood out. Still, there were minor delays in getting follow-up emails, which was a bit inconvenient. Overall though, their responsiveness exceeded my initial expectations and made the training process smoother than I feared.