It clicked once I overcame the initial delay
At first, I found the sales and pre-purchase phase a bit slow and somewhat confusing. It took longer than I expected to get started with the software and training because the initial steps were not clearly outlined. However, the moment things clicked for me was once I understood the invoicing and payment process was straightforward and that the sign-up was completed with no hidden hurdles. This clarity helped me relax and engage more confidently with the calling tools and dialing system provided. The database feature integrated well after the early teething troubles. My one reservation is that the onboarding material could include more explicit timelines or checkpoints to reduce uncertainty early on. But the support team was available to clarify doubts at short notice, which really supported me in pushing through. So overall, while it didn’t begin smoothly, once that initial moment arrived, I felt good about the system and ready to use it going forward.